1. Information We Collect

When you visit or make a purchase through our store, we may collect the following information:

Personal Information: Your name, email address, phone number, billing and shipping addresses.

Payment Details: Processed securely through third-party payment providers (such as Paystack). We do not store or have direct access to your credit/debit card details.

Usage Data: Information automatically collected by our website, such as IP address, browser type, pages visited, and time spent on the site.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.

Send order confirmations, shipping updates, or customer service messages.

Improve our website, products, and customer experience.

Communicate promotions, offers, or updates (only if you’ve opted in).

We do not sell, rent, or share your personal information with third parties except as necessary to operate our business and fulfill your orders.

3. Data Storage and Security

Your personal information is stored securely and only for as long as necessary to fulfill the purposes outlined in this policy.

We take all reasonable steps to protect your information against unauthorized access, alteration, disclosure, or destruction.
All payments are processed through secure SSL-encrypted connections and trusted third-party providers.

4. Cookies

Our website uses cookies to improve your browsing experience.
Cookies help us remember your preferences, track website performance, and provide relevant offers.
You can disable cookies in your browser settings, but some parts of the site may not function properly if you do.

5. Third-Party Services

We work with trusted third-party providers such as:

Payment processors (e.g., Paystack) – to securely process your payments.

Shipping couriers – to deliver your orders.

Analytics tools – to help us understand website traffic and improve user experience.

These providers have their own privacy policies governing how they handle your information.

6. Your Rights Under POPIA

Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to:

Access your personal information we hold.

Request correction or deletion of your information.

Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at [email protected].

7. Email and Marketing Communications

If you subscribe to our mailing list, we may send you updates or promotions.
You can opt out at any time by clicking the unsubscribe link in the email or contacting us directly.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date at the top.