1. Eligibility for Returns

Due to the nature of health supplements, items which have been opened, used, or tampered with are not eligible for a refund.

Unopened, undamaged products may be returned if contacted within 7 days of delivery.

To request a return, please email us at [email] with your order number, a photo of the product’s seal, and a brief reason for the return.

2. Return Shipping & Condition

The customer is responsible for the return shipping cost unless the product was defective or we shipped the wrong item.

Products must be returned in their original packaging, unopened, and in resaleable condition.

Once we receive and inspect the item, we will notify you whether your return has been approved.

3. Refunds

If your return is approved, a refund will be processed as a credit to your original payment method within 14 business days.

Shipping fees are non-refundable (unless we shipped the wrong item or a defect is confirmed).

If the product was defective, we may offer a replacement instead of a refund.

4. Damaged or Incorrect Items

In the unlikely event you receive a defective or incorrect product, please email us within 48 hours of delivery with clear photos of the item and packaging.

We will cover the return shipping in this case and arrange a replacement or full refund at our discretion.

5. Changes to This Policy

We reserve the right to update or modify this policy at any time. If we make significant changes, we will notify you by posting the updated policy on our website.